Silicon Valley Technology Commentary & Archives · Est. 2006 3,033 Posts · 2006–2026

February 27, 2009

February 27, 2009 · 3 MIN READ · BY LOUIS GRAY

Web Two Dot Oh DotCom Dot Cloud Colon Slash Slash

Web Two Dot Oh DotCom Dot Cloud Colon Slash Slash


This afternoon I had the opportunity to attend a session presented by TechCrunch, hosted by Steve Gillmor, around cloud computing, featuring some of the Valley's thought leaders, from many of the biggest names in all of tech, ranging from Salesforce.com to Rackspace, Google, Yahoo!, Microsoft, Sun, Ning, FriendFeed, Facebook, Amazon.com and a small handful of startups. Each of the participants discussed how their product leveraged the cloud, what it was about this new approach to harvesting data storage and computing that made their products execute the way they do, and how they approached new problems of bandwidth, capacity, licensing, security and scale.

The event, essentially a two parter, with early-stage start-ups presenting for five minutes apiece in front of an expert panel for the first half, and a roundtable of technology elite for the second half, saw a healthy dosage of skepticism mixed in with what was largely a genuine desire for these companies to try and deliver higher-quality services for their users by taking advantage of new protocols.

With everybody saying the word "cloud" to represent customer data or computing being stored independently of local physical disk or blade servers, the word itself grew to be mocked. One 'expert' said cloud was the new "dotcom". Another compared the cloud to rabbits as they kept multiplying, and a third called the cloud "Kool-Aid". With the move of terminology over the last decade from "Dotcom" to "Web 2.0" to "Cloud", you can see why people would be necessarily wary of jumping on the newest movement with two feet.

All names aside, there is as much fact as there was fad in the cloud. The cloud's benefits are clear as data can be stored independent of physical disks, and doesn't require dedicated storage and server administration. Code developers want anytime access to infinite bandwidth and storage, and consumers want instant response times. As the panel debated the genesis of enterprise apps absorbing consumer application features, it was clear that each was facing challenges impossible just a decade ago, and the cloud's availability changed everything.

Paul Buchheit of FriendFeed referred to the Internet as just one big computer, and said that instead of shipping software in a big cardboard box with floppies to introduce version 3.0, you could just ship new code three times a day. Mike Schroepfer of Facebook talked about how his team could handle 1 billion status messages of 100 characters each on a different level of storage than the 1 billion images, each a few megabytes apiece. And Marc Benioff of Salesforce.com won the prize for the best quote of the day, saying, "As an industry, we are always overestimating what we can do in a year and underestimating what we can do in a decade."

Benioff's quote is no doubt true. The next engineering team I meet that hits the initial proposed date with all the requested features is the first one I will meet. But a decade ago, we wouldn't have expected to stream full-length feature films without buffering, or do many of the things we do online, always having been limited by location, bandwidth, memory, storage, or even operating systems. Now, the operating system is even less a part of the discussion. While the panel was held at Microsoft's Silicon Valley office, practically all presentations were done on Apple Macintosh, and featured FireFox, not Internet Explorer. Now, consumers and businesspeople expect to get all their applications and data from anywhere on any device. It was enough that Benioff even left his laptop behind on a trip to the World Economic Forum in Davos, Switzerland, in favor of his BlackBerry Bold.

It is happening. Not too long ago, yet another meme went around the Web on what the Internet looked like in 1996 - a blink of an eye when you think about it. In 1996, I was hosting a personal home page, using WebStar, on my Apple Macintosh Performa 631 CD, with all of 8 megabytes of RAM. Now, my blog is hosted on the cloud. The images themselves are on the cloud. My participation in social networks like Facebook and FriendFeed... is done on the cloud. And I'm taking my iPhone everywhere. I used to despise the term cloud, and used to rail against it with my colleagues at 3Cube back in 1998 to 2000, but it looks like I lost that battle. Good thing all of us as consumers are winning.
February 27, 2009 · 2 MIN READ · BY LOUIS GRAY

Is Twitter Broken, Or Are We Looking at It Wrong?

Is Twitter Broken, Or Are We Looking at It Wrong?

By Ken Stewart of ChangeForge (Twitter/FriendFeed)

Twitter is broken - again!?!

It's not the "fail whale" this time, but there is a lot of conversation going on about why Twitter isn't working for those looking for conversation. While Twitter reaches a point of critical mass and is being talked about more as a mainstream application among many demographics today, there is something fundamentally flawed with how it is being used.

Twitter has become, to many, a rolling billboard of information that might just give you indigestion. Dictionary.com defines the word twitter.

Twit - ter:

–verb (used without object)

  1. to utter a succession of small, tremulous sounds, as a bird.
  2. to talk lightly and rapidly, esp. of trivial matters; chatter.
  3. to titter; giggle.
  4. to tremble with excitement or the like; be in a flutter.

With a definition like that, why would we think it lends itself to having more than superficial conversations. Many might complain about the lack of threading and context, they also pin its success to the incredibly simplistic nature of the service.

"What are you doing in 140 characters or less?"

Wow, how did we get that mixed up? We grew hungry in our searches for massive followings, and feeling some quasi-social obligation to follow everyone that follows us. How many people in your subscription list do you actually converse with?

While some may argue that Twitter is an information source, and that following a massive number of people allows you to play the inevitable numbers game and find a few rare gems, in reality the chances of you missing rare gems is actually higher.

On FriendFeed, several threads have been circulation around, one from Robert Scoble, and one from Tina illustrating quite plainly the on-going debate many still have. Robert goes on to say,

"Twitter, you see, is really broken for interacting with large numbers of people. Friendfeed is much better."

Is Twitter any better or worse?

There is an old saying that goes, "If the only tool you have is a hammer, then every problem you find looks like a nail." In this bold new world we find ourselves in, thankfully there are many tools from which we can choose - maybe even too many. Certainly FriendFeed has its merits, but is Twitter broken?

Twitter is working better than it ever has, but let's wake up and realize that we are trying to make an appetizer the main course. The problem isn't with Twitter, it's our expectations that Twitter is a panacea to solve all ills, when in fact it is simply a hammer.


Ken Stewart’s blog, ChangeForge.com, focuses on the collision between the constantly changing worlds of business and technology. To connect with Ken, you may visit him at DandyID.

February 27, 2009 · 5 MIN READ · BY LOUIS GRAY

Should RSS be Jettisoned On the Information Journey?

Should RSS be Jettisoned On the Information Journey?

By Eric Berlin of Online Media Cultist (FriendFeed/Twitter)

A Stay N' Alive piece (is there a cooler blog name than that?) by Jesse Stay called My Hiatus From RSS – Is RSS Really Necessary? made me think about my own ongoing challenge/struggle/scramble to grapple with the massive number of news stories, blog posts, comments, tweets, and on and on that might potentially be of use, interest, or service to my own work on any given day.

In other words: with so much stuff going on every second of every day, how can we best make sense of it all, and efficiently if possible?

Jesse, taking heed of advice given to him by Forrester Senior Analyst and blogger Jeremiah Owyang, is experimenting with a plan that I toyed with some months back: abandon the RSS reader completely. Now, Google Reader is such an important part of my information-devouring day that it seems somewhat radical to give it the heave ho. But it also takes a lot of time to get down to zero new items. And I must admit that at times I wonder: is it worth it?

Not so much from an existential standpoint, but from an efficiency standpoint, it's always worth examining what the best way to get the most out of culting out on online media. So here's a quick breakdown of different ways, different paths, and different strategies of absorbing information on the wild web.

RSS
I'll start with RSS as it remains such an important part of my online day. I'm continually making changes to how I have things setup though so that I can get the most out of Google Reader, and in the least time. For example, noticing a seemingly simple feature – list view as opposed to the default expanded view – has saved me an enormous amount of time in getting to the articles I'm most interested in.

I'm not a big keyboard shortcut guy for specific sites, but some people love them. Here's a big list of keyboard shortcuts for Google Reader if you want to play for super efficiency points.

Another thing I've done is to create folders to separate high volume websites and blogs from lower volume ones. For example, I have a folder called "online media – big" where I have feeds for ReadWriteWeb, Mashable, The Inquistr, and so on, whereas "online media" includes a treasure trove of blogs spanning A VC to WinExtra.

Smart people networks
I think of social media platforms like Twitter, FriendFeed, and Facebook as "smart people networks" that allow for the sharing of relevant information from friend networks that are customized to individual preferences. Jesse seems to be on board with FriendFeed in particular:

If there was ever a better reason to be on FriendFeed, this is why you need to do it. Even if you don’t participate, make sure your blog is populating FriendFeed (I would add it to Facebook as well). This will be how I obtain my news. Now, instead of just tracking news, I’ll be tracking Twitter, Blogs, Youtube, and more through a Friends List on FriendFeed. If I was subscribed to your blog before and you’re on FriendFeed, I’m now tracking your blog via that method. I’ll be “media snacking”, as Robert Scoble calls it, and IMO, this is the future of news discovery, and takes much less time.
For a lot more talk and discussion of my feelings about Twitter and Friendfeed versus Facebook, check out this story on louisgray.com (and the comments are still kicking!).

E-mail alerts
Some number of years ago, I used e-mail alerts to scan Google Alerts notifications and RssFwd (recently shut down) to pipe RSS feeds to my e-mail account. These days, I've mostly moved my Google Alerts RSS feeds over to Google Reader for easier management.

I can see some utility in using e-mail to manage some influx of news – particularly breaking news alerts – but with a full declaration of bias I'd have to think that a solid RSS reader is going to be far more effective in handling a large volume of data.

Meme trackers and large aggregation portals
I'm talking about Techmeme, Memeorandum, and Google News mostly here, and throw in Drudge Report for kicks. I'll check out these sites during the day when I very quickly want to scan very hot news as its breaking.

Standalone sites
This is the old school approach, which probably more people (read: the non-tech elite regular folk) take part in than anything else. I know an online writer that used a system of hundreds of bookmarks for his job until very recently, for example. For some reason, I like to take this approach every now and then when I'm mobile. TechCrunch on my BlackBerry while on line at the supermarket, that kind of thing.

"Viral" / breaking news
Another category of sorts I think is the news that breaks so quickly and so hard that it's the kind of thing that everyone talks about and covers for a period of hours, days, or longer as the story unfolds. When something truly breaks above the noise, I find that I'll start getting a combination of text messages, instant messages, and e-mails on top of the typical online media layer of information. If the television happens to be on, this is a good way to get another level of coverage (cable news channels live for these kinds of stories to break). Twitter is great at picking up this level of news quickly as well as you'll see everyone start talking about the same thing at the same time.

Finally…
I must admit that it's tempting to pull the plug on one major category of the above in an effort to increase productivity, but I can't quite get there as yet, particularly when it comes to RSS and Google Reader. If anything, I'm continually trying to train myself to look for the kinds of stories that will most benefit me and suit my interests, to participate via social media tools such as Google Reader shared + note, Twitter, FriendFeed, blog comments, and so on as much as I can, and to try to waste as little time as possible during my online day.

It's not always easy!

Read more by Eric Berlin at Online Media Cultist

February 26, 2009

February 26, 2009 · 2 MIN READ · BY LOUIS GRAY

Don't Speak the Language? You Can Still Participate.

Don't Speak the Language? You Can Still Participate.

If you watch your referral logs and search alerts closely enough, there will come times when blog posts, tweets or other social media activity will point your way, but not be in your native language. And while it may be intimidating to try and engage in a tongue where you are not comfortable, translation tools have reached the stage where you can respond, in best effort, in the poster's language of choice, and participate. And that little bit of effort is absolutely recognized.

While we keep hoping for a panacea where every person in every continent can share information in real time, language barriers are still very real. Even after four years of high school Spanish, three childhood years in Mexico and my entire adult life in California, I'm no native speaker of Spanish - and there's no way I have enough time to try and pick up another language or two to participate with other Web users, be they in Europe, South America, the Middle East or elsewhere.

But if I see a blog post that mentions me or something I'm interested in, or if I get an alert from BackType or Google, I do try to respond. A quick analysis from Google's Language Tools, or even online services that go between English and Farsi, can get me a good idea as to what they are saying. If it makes sense, I will usually also leave a short comment, even it's as simple as "thanks for reading, I appreciate it," but in their language, not mine.

For example, earlier today I got an alert via BackType from this post: La fiebre de twitter “incluso amenaza a google”, where a commenter wrote, "Totalmente de acuerdo con Louis Gray: Twitter es un radar estupendo de actualidad."

Loosely translated, the comment reads: "Totally agree with Louis Gray: Twitter is a great radar for now."

Google's Translation tools are good enough that you shouldn't be ignoring posts from other parts of the world. And if you're concerned that your words could be misconstrued thanks to bad translations, try to use short sentences and avoid slang at all costs.

Online translation services have enabled me to have quick conversations in Farsi on FriendFeed, or to browse articles as uniquely titled as Google naikintuvai ir kitos naujienos, which translates as "Google fighters and other news" from Lithuanian.

There is no question the tools are not yet perfect. Go ahead and try any phrase and convert it to another language, and then back, to see if it stays the same. But the combination of BackType Alerts and Google Translator has me participating without boundaries. Give it a shot.

Coincidentally, earlier this morning, Google announced you can now translate up to 41 different languages with their service.