Silicon Valley Technology Commentary & Archives · Est. 2006 3,034 Posts · 2006–2026

February 25, 2008

February 25, 2008 · 2 MIN READ · BY LOUIS GRAY

FriendFeed Opens Up, Raises $5 Million in Funding

FriendFeed Opens Up, Raises $5 Million in Funding

After several months in closed beta, available by invitation only, FriendFeed, a leading social service for aggregating your Web lifestream, opened up its doors to the general public tonight, and announced Series A financing of $5 million, including funds from Benchmark Capital and two of the company's co-founders, Paul Buchheit and Sanjeev Singh.

In the competitive social activities aggregation landscape, FriendFeed has stood out from the competition thanks to its origins, founded by a small group of former Googlers, its clean design, and its rapid adoption of new features, implemented in a way that benefit users.

While FriendFeed has been at times compared with the FaceBook news feed, FriendFeed offers not a dumping ground for application spam, but instead a new way to "discover and discuss information among friends," as FriendFeed co-founder Bret Taylor put it in a press release issued late tonight. In my several months of using FriendFeed, it's become a must-visit site multiple times a day, as the service not only streams my Web activity in one central location, but also that of my online peers, giving us the opportunity to comment and share new ideas and findings.

The site has become such a big part of my Web activity, that just yesterday, I made FriendFeed.com my start page online. Also of interest, long-time FriendFeed holdout Robert Scoble finally jumped in to the service feet-first, following repeated prodding from me.

And the prodding hasn't just been focused at inviting new users. FriendFeed, over the last few months, has been overwhelmingly responsive to feedback, including my 10 suggestions for FriendFeed from last December. In just the last few weeks alone, FriendFeed added a new tabbed interface, opened a new company store for FriendFeed logo items, and added options to add items in a new window. They may seem like small details, but the company is constantly innovating.

With FriendFeed opening up tonight, we can expect the service to grow tremendously, kicking off the next wave of social networking services aimed not at posting busy profiles, but instead, aimed at collaboration, sharing and communication. We're excited to see FriendFeed grow, and look forward to their next stage.
February 25, 2008 · 3 MIN READ · BY LOUIS GRAY

Social News Sites Add Features Amid Some Criticism

Social News Sites Add Features Amid Some Criticism

On Friday, Deep Jive Interests' Tony Hung asked if we had reached "the pinnacle of social news", as he noticed that new social link aggregators, including ReadBurner and RSSMeme, were showing the same stories, and suggested that the sites themselves would be commoditized.

He added, "the stuff that is popular, and that is shared, gets shared so quickly between the various and sundry sites, it doesn’t really matter which site you go to."

To some degree, he's right. If RSSMeme's top story ("Switching to GMail" from Robert Scoble) has 19 shares and ReadBurner's version of the same story has 15 shares (which it does as I post this), it's trivial. If it just so happens that this particular story might also hit TechMeme and might also be Dugg, then the social news aggregators aren't adding a dramatic level of intrinsic value, aside from showing who shared it.

But what's different about these social news aggregators and the old standby is that this is a purely democratic process - not in terms of politics, but in that every vote is equal. While so many people try to decipher just how Gabe Rivera's TechMeme algorithm operates, RSSMeme and ReadBurner just make sense - mathematically speaking. RSSMeme and ReadBurner take the power out of the hands of an unseen robot algorithm, and put it in the hands of the people. So does LinkRiver, who also does a good job tabulating popular shared items.

Speaking of LinkRiver, developer Adam Stiles posted a new "LinkRiver LeaderBoard" on Sunday, showing the top 25 most-shared sites. In most cases, the top sites were what you would expect, including the aforementioned TechMeme, Mashable, Twitter, TechCrunch, and FeedBurner. But lurking just outside the top 10, at #12, was the occasionally humble louisgray.com - no doubt artificially inflated thanks to my first talking about LinkRiver back on February 13th. It's no surprise people who read my blog or Twitter are unequally weighted in his first rankings, and I expect my position to fall over time until I'm not there at all.

Giving LinkRiver some early positive feedback was Charlie Anzman of SEO and TechDaily, who writes in "Shared feed mania - What's in it for YOU?", that LinkRiver, above all other shared feed sites, is delivering him visitors. Developer Adam Stiles referred to LinkRiver as "Twitter for Shared Items", in that you can follow whomever you want. And as Anzman reports, some people are clicking through to follow his work.

If you do log in to LinkRiver, you'll see the site has a simple interface, letting you toggle between your own "stream" (here's mine) and your "river", which includes all those folks you've opted to follow, through the use of tabs. (See: LinkRiver Popular to get an idea) Interestingly, FriendFeed opted to go the same route this afternoon, adding tabs for "friends", "me" and "everyone", offering the same toggling capabilities. (See: FriendFeed blog: We've got tabs!) The addition isn't an issue of copying by any means, but it's interesting to see the look of some very similar services converging.

Web users at large want to break away from a small number of big sites deciding what's important and telling them how to view the news. Social news sites have risen up, organically, seeing a need to let the users speak for themselves. There will always be a desire for a democratized way to view the news, and it's fun to watch these sites grow. I don't think we're anywhere near a pinnacle.

February 24, 2008

February 24, 2008 · 2 MIN READ · BY LOUIS GRAY

My Double Standard for Web Services

My Double Standard for Web Services

I don't play fair. I admit it.

The kind of miscues and errors that would get big headline, keyboard-pounding rants from me when the biggest of Web services fall short might instead get a pass if I know the service is run by a small handful of developers, or if I'm on a first name basis with the author. Instead of joining a chorus of complainers about why a service doesn't act the way I wanted it to, or implying they are unresponsive or nefarious in some way, I give them the benefit of the doubt.

Part of me wonders if this is just due to my own personal biases, or if I should expect companies that operate to the masses to perform at a higher level. Just as you would expect to get better service from a paid relationship than a free one, does it follow that a company with hundreds of thousands of users should be more tightly honed than one with a few dozen or a few hundred?

I was thinking of this over the weekend as on Saturday, I logged into AssetBar, and found, to my surprise that none of my feeds were updated. Peeking over at Google Reader, I knew that blogs were still being posted to, news was still being written, and keywords were still being discovered by search engines. But AssetBar lied to me and said I had nothing to read. A shame!

Given how fond I am of their service, and its potential, I could have jumped up and down, shaking my fist. But I didn't. Instead, I lobbed a quick note to the site's developers and said there had to be a glitch somewhere. No big deal. And sure enough, AssetBar posted a note to their blog saying they were updating the servers, which had caused my issue.

But if it were Google Reader who had gone hours without updates, there's no doubt I would likely have said something, and many others would have stood alongside me, calling them out. Just see our reactions when this type of thing has happened before:
Google Reader Down Overnight?
Google Reader Glitch Deletes Feeds: Blogosphere Weeps
Ack! Google Reader Update Wipes Out History
Now is that entirely fair? Probably not. Poor Google Reader team. I know they work hard and do a great job. But I also know that when it comes to smaller services just getting off the ground, like AssetBar, FriendFeed, LinkRiver, ReadBurner or RSSMeme, if they blow up something, or a key feature goes bump in the night, I'll likely give them a pass.

After all, ReadBurner did go down hard on February 1st, and took the entire site history away. (See: ReadBurner Down) When it did, I jokingly posted, Forget Twitter Issues... ReadBurner is Down!, and in the same post, gave Alexander Marktl praise for taking the opportunity to eliminate duplicates and add new features.

I never would have let Google get away with that, or Microsoft, YouTube, Apple, you name it. The big guys are held to higher standards, and always will be. It comes with the territory. That might not be fair, but that's the way it is.

February 21, 2008

February 21, 2008 · 1 MIN READ · BY LOUIS GRAY

Google FeedFetcher and FeedBurner Miss Each Other Again

Google FeedFetcher and FeedBurner Miss Each Other Again

This hasn't exactly been FeedBurner's best week.

First, the RSS syndication engine dropped all-time statistics due to a code error, and didn't quickly respond to user complaints, leading to questions from around the blogosphere, mine included. Making the problem worse was that the company's blog, once quite active, hadn't been updated in three months, most notably called out by Mashable.

Seemingly, both those issues were resolved, first, with the restoration of all-time stats, and second, seeing FeedBurner update their blog with a post, Hello? Hellooooo?, where they outlined their recent activity. First on their list? "Full integration with Google", no doubt much harder than it sounds.

But now, the very next day, it looks like Google's FeedFetcher, which reports how many RSS subscribers a blog has from Google Reader and iGoogle, didn't update FeedBurner. And around the blogosphere today, statistics are undoubtedly plunging. For example, louisgray.com saw subscribers more than cut in half, from 606 yesterday to 241 today, and ParisLemon plummeted, from 550 yesterday to 288 today. It's not the first time this has happened, but past instances have always led to promises of improved integration, and they're clearly not there yet.

It's enough to make me curious how RatingBurner is going to handle this data, once they synchronize their stats tomorrow.