Tuesday, February 9, 2010

Google Buzz Mobile Moves Beyond Latitude/Longitude

In addition to the morning's news that Google had launched Buzz as a major social push for Gmail, the company, in parallel, announced a new Web application for mobile devices, supporting both Android and iPhone platforms, that not only brings Buzz to the mobile phone, but also adds Buzz to the company's existing Maps application, showing Buzz from activity in your specific location. Leveraging the years of investments in Google Earth, Google Maps, Google StreetView and other location-based services, Google Buzz immediately ships with an advantage - determining the true identity of a location, beyond simple longitude and latitude coordinates.

As the much-hyped Foursquare and Gowalla applications have shown us over the last year, an individual's location is often as relevant as whatever activity is taking place. Google Buzz for mobile taps into the vast Earth, Maps and Street View database the company has been building over the last half-decade, and lets you post to Buzz with your update attached to the place where you are located, not just with a latitude/longitude coordinate, or even worse, an IP address.

"In the digital world, few have gotten this right," said Vic Gundotra, vice president of engineering at Google on Monday. "We don't want latitude/longitude, we want the colloquial term. We have solved this problem, of a conversation in a world of places, and mobile phones make it possible."

As Gundotra demoed to me at Google headquarters Monday on his Android-powered Google Nexus One handset, speaking into the phone made an automatic transcription, which could be posted to his Buzz, attached to the location he had selected. Tapping into Google's deep archives about places, establishments feature images of the location, details about that location, and relevant data, such as restaurant reviews, if applicable.

By selecting the "Nearby" option in his Buzz-enabled Maps application, Gundotra could also see what people were Buzzing about in the surrounding area.

The move to add geolocation is one trend that is growing for mobile applications and Twitter clients, although not many Twitter users have enabled such data sharing. If they do, and they pull their Tweets into Buzz, the product doesn't yet pull in that information to Mobile Maps, but it soon will, Gundotra promised.

Google's Newest Mission: Organizing the Social Experience

With today's introduction of Google Buzz, you are going to see a lot of reactions and news stories that say Google is trying to "kill" competition, including Twitter and Facebook. Given the company's hit and miss track record on introducing or cultivating products with social elements, it is no surprise that Google's introduction of Buzz can be viewed by some with a level of skepticism, or distrust, as the Mountain View company extends its reach on the Web. But in discussions I had with members of Google's team behind the new venture on Monday, it wasn't the squelching of competition they were looking for by debuting Buzz, but instead, extending the company's core mission: discovering and organizing the world's information - one that now includes social.

As Bradley Horowitz, one of Google's vice presidents of product management, recounted to me Monday, the history of Web search evolved from Yahoo!'s hand-driven approach to algorithmic search, powered by the likes of AltaVista, Lycos, Excite and others, until Google changed the game with a new approach, a "better" experience, helping propel them to the position they are in today, far and away the market share leader in search.



The company, largely on the outside looking in to much of the world's social content creation and sharing over the last few years, seeing smaller startups dominate the spotlight, determined they needed to approach the problem of social in a similar way as they had search, "embracing this new vector and phenomena of people sharing" into search and many of their products. Some of the reasons behind the move mirrored the same reasons that drove Google's inception - including complexity and a lack of tools that help determine relevancy.

"In the same way manual search broke down, social has broken down," Horowitz said. "When I had fifty friends, I could mine the stream, but as I have 500 or 5,000 friends, that breaks down, and the concept of who is a 'friend' has expanded by several orders of magnitude. It's a mishmash of information and it's no longer fun to dip into that. It has become a Google scale problem."

As anybody following a few thousand connections on Twitter or other networks can attest, updates can range from the sublime to the ridiculous, with each update being provided equal weight, and chronology typically being the only measure. To a data-driven company like Google, this "mismash" provides an opportunity to determine relevancy and bring the same clarity the company once brought to search to the world of social.

Buzz is Google's first major step to start ranking relevance, surfacing the data most important to you as an individual. A preview of Buzz's functionality was also teased in Google Reader's "Magic" capability, which debuted in October of last year, as well as the program's recommendations feature, also part of Buzz.

So how can Google determine relevancy with Buzz and start making sense of the social? Starting with GMail gives the company a major headstart, as they already know which contacts you trade e-mail with most often. They know how often you read e-mail from specific people, who you chat with most frequently by using the integrated GTalk feature, and they will often have data from you that provides your location, helping to tap that metric as well.

"A big part of what makes information relevant and useful is viewing the lens through personal relationships," Horowitz added.

You can see the steps Google is taking to start categorizing the social experience, with your personal profiles, your social circles, social search and now Buzz. It might be assumed they are playing catch up, but the company is, as it has in its history, with the additions of images, video, books and many other focuses for search and information, is extending its reach to become even more human, and to better understand just who you know, what you like and what you share.

How Google Buzz Validates but Marginalizes FriendFeed


When FriendFeed debuted on the scene in late 2007, it was one of the simplest ways to aggregate all of my updates from the social outposts I have all over the Web, see friends' updates and have a discussion around their shared items. Now part of Facebook, the product continues to have an extremely loyal, albeit relatively small, community, who embraced the technology and made it a platform for social interaction. The site, which was among the pioneers of real-time streams and the surfacing of popular items, has seen its technology mimicked and imitated by many, but its complexity helped to reduce its total impact, contrasted with single-purpose sites like Twitter. Today's Buzz announcement from Google brings many of the things that made FriendFeed great to a new, more mainstream, audience.

At the beginning of 2009, I wrote a provocative list of things I hoped FriendFeed could do to grow and keep new users. Chief among these hopes was the first point: "FriendFeed Must Have a Lite Version for New Users". While FriendFeed's support of fifty-plus social services was great for a power user like me, the sheer noise on the service, exacerbated by constant updates from likes and comments, could be a serious challenge. At the time, I suggested this "Lite" version should feature "blog postings, Flickr photos, and native FriendFeed entries", with additional services being opt-in, not opt out. It didn't happen.

Fast forward a year, and you see Google launching Buzz, in combination with Gmail and other services, with integrated support for a few services, namely: Flickr, Picasa, Twitter and Google Reader. You can share YouTube videos and direct links as well, but gone is the wide array of one-off services. And the immediacy of sharing in Buzz couldn't be more simple, with integrated high quality photos and video in line. Buzz, in effect, is what I hoped FriendFeed Lite would have been to a large degree, even if it means using that service will require my rebuilding the social network in a new place.

In this new world, as I mentioned when I talked about how aggregation sites are not becoming the traffic leaders, contrasted with single-use social networks, the need for a dedicated aggregation site, like a FriendFeed, Cliqset or Arktan, is largely being eroded by the adoption of similar functionality by companies including Facebook and Google.

While I may have turned to a site like FriendFeed previously to aggregate all my data in one place, and find updates from others, Google Buzz brings the same benefits to a centralized location where people are already engaging - their GMail, on Google.com, and in their mobile handsets.

As I was more than happy to share frequently through this blog and on other networks, FriendFeed made sense to me and continues to be among the most polished and versatile networks on the Web. I have even said I would use the site if I were the last one to do so. But I believe people are looking to consolidate the number of properties in which they engage online with friends, and they may flock to Google Buzz in the same way they have flocked to other sites like Facebook and Twitter.

If FriendFeed were to debut in a world where Google Buzz and Facebook already existed in their current incarnations, there would not have been much hope or need. FriendFeed, alongside other products, helped pioneer many of the features that you see today in Buzz, including the aggregation of content from social sites, and integrated likes and comments. There is no question the Google team had a high level of respect for what FriendFeed was doing, and Google employees, current and former, were among the most visible, active, users. Now, they have brought the best elements of FriendFeed into Google, validating the promise of what FriendFeed was and could be, but further reducing the need for a site like FriendFeed.com.

In April of 2009, MG Siegler of TechCrunch said that you would be using FriendFeed in the future, only it might be called Facebook. Now, in 2010, it again is true. You could be using FriendFeed in the future, but it will be called Buzz.

Google's Buzz Brings Social Sharing, Aggregation to GMail

Google's growth from its roots as a spartan, but highly effective, search engine has been as transformative as the changes the Web itself has seen over the last decade-plus. As the Web has evolved to include more rich media and social connectors, so too has Google evolved, as the company now operates not just the most popular data discovery engine but also some of the Web's most popular data creation and sharing engines, including Gmail and YouTube. But the company, so far, has struggled a bit in connecting its wide array of properties and making them feel personal and social. Today, with the launch of Google Buzz, the company aims to change that, making Gmail, and its sister sites, including Google.com and Google Maps, new places to share information of all types, with your friends.

Google Buzz is more than just another status updater. The world has seen plenty of those already. What Buzz aims to do is help Gmail users share content with connected friends, extending the popular messaging platform further from its roots, to a high quality multi-media social experience. And lest anybody fear that Buzz has Twitter in its sights, Twitter is supported from day one, so your updates can feed into Buzz and be part of the conversation.

Google Buzz Connects You to Friends and Followers


Starting today, all Gmail users can see the Buzz icon just below their Inbox. Clicking the Buzz icon places you in a familiar-looking aggregator, where you are immediately connected to those people you e-mail and chat with the most frequently in Gmail, giving you an instant start to a new social network. Within Buzz, you can share text, or more importantly, videos, photos and links - taking the product beyond Twitter and into FriendFeed territory. (Now also Facebook territory)

Add Social Services to Buzz


For veteran FriendFeeders, the look and feel of Buzz is an extremely familiar one. Every Buzz entry features the option to comment or like it, and shared items can be toggled from public to private, meaning Google can start indexing the shares into its search engine, or ignore them outright.

At launch, Buzz supports a few major services, including Google Reader, Flickr, Picasa and Twitter. Unlike many other aggregators we have covered in the last few years, Buzz isn't looking to pull in all links from dozens of different social sites, but instead, aims to make the act of sharing more commonplace for the mainstream.

Photos Shared On Buzz With Likes, Comments


Some of Buzz's main attributes include the product's attention to detail. Photos shared in Buzz are very high quality and can be viewed quickly. YouTube video shares play in line, and interestingly, links that are shared as status updates give the option to share any images from the page, much like FriendFeed's bookmarklet - only without the need for the user to install any JavaScript code on the browser.

Recommended Content from Buzz From a Friend of a Friend


Additionally, thanks to Buzz being partnered with Gmail, the e-mail in box is hardly the second cousin to the social experience, as it is with many other networks. Rather than simply being a repository for follower notifications and daily summaries, Buzz messages in your in box are live conversations, which are updated in real time with comments from friends as they flow in. You can get notifications to your in box when there are comments on your items, when others comment in conversations where you have been active, and when people send conversations to you through an @Reply feature, which autocompletes in Gmail.

In a conversation I had with the team behind Buzz on Monday at Google's headquarters, the developers said they focused on five major elements of Buzz:

1. Auto following, which prevents you from starting a network by scratch.
2. A rich and fast sharing experience.
3. Public and private sharing to mark individual posts or global settings.
4. Inbox integration.
5. Just the good stuff.

So what is the good stuff? Google wants to avoid the problems that have befallen other networks, which can be overrun with irrelevant, nonsensical updates, often from people you don't know. Buzz looks to surface content from those best connected to you, and will lower the visibility of inactive items. More active items, receiving comments, will bump to the top while others sink.
Embedded YouTube In Google Buzz Plays In Line


At the end of 2009, I aired my thoughts about how aggregation has thus far failed to set the world ablaze, with sites like FriendFeed, Cliqset, Arktan and others yielding comparatively lower user numbers than more simplified offerings. One of the major reasons for this, in my opinion, has been the need for a dedicated, or new, social network to follow. An advantage Buzz has in this case is that many millions of people are already using Gmail for their e-mail and many more use the company's contacts, maps, RSS reader and search software.

Buzz is a first major step in making Google more social, and setting up ways for users to share their external content with friends. It's not looking to kill other services, but to make these services available in a new place.

Sunday, February 7, 2010

EdgeTheory: The Battle for Real-Time Reporting, Curation

The issue of real-time news reporting and curation is becoming increasingly visible and important as news breaks on blogs, Twitter, Facebook and other social media properties. Tonight, Chris Saad and I talked about how the mainstream media can adapt to involve content curation in addition to their content creation, and how it still makes sense to have some investigative reporting in addition to real-time reactions.

The discussion weaved from curation tools like Cascaad and my6sense to the recent news of Teens In Tech Networks CEO Daniel Brusilovsky leaving TechCrunch, and how the news was interpreted.

Original Post Here: ET Conversations

Listen in below:


Disclosures: my6sense is a client of Paladin Advisors Group, where I am Managing Editor of New Media. In addition, I am an advisor to Teens In Tech Networks.