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February 21, 2008

Google FeedFetcher and FeedBurner Miss Each Other Again

This hasn't exactly been FeedBurner's best week.

First, the RSS syndication engine dropped all-time statistics due to a code error, and didn't quickly respond to user complaints, leading to questions from around the blogosphere, mine included. Making the problem worse was that the company's blog, once quite active, hadn't been updated in three months, most notably called out by Mashable.

Seemingly, both those issues were resolved, first, with the restoration of all-time stats, and second, seeing FeedBurner update their blog with a post, Hello? Hellooooo?, where they outlined their recent activity. First on their list? "Full integration with Google", no doubt much harder than it sounds.

But now, the very next day, it looks like Google's FeedFetcher, which reports how many RSS subscribers a blog has from Google Reader and iGoogle, didn't update FeedBurner. And around the blogosphere today, statistics are undoubtedly plunging. For example, louisgray.com saw subscribers more than cut in half, from 606 yesterday to 241 today, and ParisLemon plummeted, from 550 yesterday to 288 today. It's not the first time this has happened, but past instances have always led to promises of improved integration, and they're clearly not there yet.

It's enough to make me curious how RatingBurner is going to handle this data, once they synchronize their stats tomorrow.